Castel Camping Château de Chanteloup
France, Sarthe, Sille-Le-Philippe - Locate on map 587 customers reviews Information about the campsite
Detailed comments on the campsite
Review (587)
Evaluations that are not older than three years and have undergone a verification process. More info
Beautiful campsite. So friendly, clean, quaint and French. We have used this site twice as a two-night stopover and each time we wish we were staying for longer. The pool is so clean! We will be back!
Better signage to where to empty chemical loo
Beautiful pitches, so spread out. Such a change from the crowded southern sites.
Nothing
Many thanks for this brilliant review of Chanteloup, always happy to welcome you again!
Loading
Great campsite with excellent facilities. Staff were super friendly and helpful.
Great location in the field in the shade under the trees.
Incredible grade, beautifull review, much appreciated. The message will be passed on ;)
Loading
We liked the friendliness and helpfulness of all the staff.
Shop could be improved with more basic groceries and goods. Shop could open longer hours
Perfect accommodation for the type of holiday we were looking for. The room was basic clean and fresh with ample storage space to accommodate all of our clothes etc. The beds were also basic but very comfortable to sleep in. The bathroom was clean and tidy with a very good shower and ample Hot water at all times. Overall we really enjoyed our accommodation it was a little home from home.
We have nothing to complain about with our accommodation. Could improve with a small fridge and kettle.u
Thank you so much for this great and positive review, and many thanks for the feedback, the fridge in the room is not a bad idea ;)
Loading
Wij verbleven met onze kindjes voor de eerste keer bij jullie op het prachtig mooi en super proper kasteeldomein! En het zal zeker niet de laatste keer zijn ☺️ We werden hartelijk verwelkomd en werden begeleid naar onze cabanes. Wat een prachtig verblijf! Super netjes, alles voorhanden en lekker rustig gelegen, maar toch op wandelafstand van het zwembad, speeltuin etc ☀️❣️ Ook het restaurant is een echte aanrader! Heerlijk gegeten !!! Benoit en Valerie zorgen dat alles goed verloopt en het zijn echt super lieve en hartelijke mensen ❣️
Goh niet echt iets , maar als ik dan iets moet zeggen misschien een droogrekje voor handdoeken etc aan te hangen bij de cabanes. Eventueel extra kapstokhaakjes voor keukenhanddoeken ☺️ De rest was echt perfect!!!!
Super mooi en praktisch ingericht ❣️
Niets ☺️
Brilliant review, so nice and positive, we are very happy you loved Chanteloup and woyuld be very happy to welcome you again !
Loading
Everything
More shower/toilets
Good pitch size
No
Beautifull grade, thank you so much, great review!
Loading
Lovely large woodland pitch.
Loved the location and the pitch we picked.
Wi-Fi should have been included for what we paid.
Thank you very much for the great review ;)
Loading
Peaceful campsite in gorgeous setting.
Better standard and offering in restaurant. Service was very slow
Lovely shady , spacious pitch
No
Thank you for the feedback and for this very nice review ;)
Loading
Second time we have been here and it already feels like coming home. We love the way we pitch around the large area of Cynthia with a beautiful view of the Chateau. Very calm, peaceful site. Even the pool area seems calm.. loved the Saturday BBQ.
Restaurant menu was white limited
Excellent sized pitch and electricity
Nothing to say, brilliant review, we thank you so much
Loading
Our first time visit. Family friendly, very sociable site or you can use as a as for Travelling France as we did
N/A
Great pitch for caravan.
N/A
Many thanks for this super grade and very positive comment on Chanteloup
Loading
Pleasant place with friendly staff
Toilet block is a nightmare Miles away from the emplacements meaning long walks in the night
Serviced pitch was fine
The site is very expensive and as such you would expect much better services instead of all near the main bar and reception block
Thank you very much for the feedback and we are very sorry for this poor experience. The serviced pitches are a bit far away because with the water drainage system you can plug in and use your own toilets ;) It was explained in your confirmation email, you could have changed. It is better to ask to be near the main toilet block if you do not use this system
Loading
The setting, ambience, how kind and pleasant the staff were. How relaxed I felt knowing my daughter was having such a lovely time within their beautiful grounds.
Stunning pitch, gorgeous views and so peaceful. I cannot wait to return during the same week next year.
Having to leave to come back home!
incredible comment, very much appreciated, we would be really happy to have you with us aagin at Chanteloup
Loading
Really enjoyed our stay, full of rustic charm and the communal BBQ is a lovely idea. Your on site restaurant looked delightful, wished we had stayed longer
We only stayed one night, but initial observation was your shop could have been better stocked.
Our pitch was great, shaded and with a huge amount of space despite being fully booked
The tap by the big tree could do with being more secure, the whole water point moves when turning on. But this is being very fussy, the pitch was excellent
A beautifull grade and very positive comment, we are so happy you enjoyed your stay at Chanteloup. Thank you for the feedback ;)
Loading
Super site with lovely facilities
More showers in the smaller toilet block
Super
Super review, we are so glad you loved your stay at Chanteloup, thank you so much!
Loading
Nice camping, activities for kids, swimming pool, people and the bar is nice!
Apartment needs an update. Everything is old and smells dusty.
Beds are nice. Garden is really nice! We spend a lot of time in the garden.
Shower is old, living room smells dusty and everything is really old.
Thank you for your feedback, but we really find it a bit harsh. You were staying in the Petite Orangerie, a very old building from the 15th century, so it is normal that you might notice a smell of dust. You came to reception because you felt the cleaning had not been done properly and provided photos as proof — photos that you had taken under the furniture, so of course a few cobwebs may be found there. Even though we felt these photos were exaggerated, we decided to refund you the cleaning fee and offer you a bottle of rosé. We therefore feel that this rating is not fair, in addition to not being justified. At the very beginning, you made a mistake with your booking, thinking we were located by the sea, and you wanted to cancel when you realized we weren’t. Since the deposit was non-refundable, you kept the booking — perhaps that explains this review?
Loading
The open field, friendly staff who were also knowledgeable. The site was peaceful. Our first visit but on our list to return.
The pitch was clean and lovely to use
Incredible and extremely nice review, thank you so much
Loading
The pool was lovely and the grounds were expansive with a nice atmosphere
When booking in customers, it is a little rude to twice be distracted by a colleague. Albeit, it was clear that they were leaving for the Netherlands! We decided to stay at Le Chanteloup, as we had previously stayed here approximately 12 years ago when our children were small. Unfortunately, the experience was not how we remembered it.
The pitch was a good size, albeit not ideal location for Motorhome, due to overhanging branches.
We were in a Motorhome. I informed the person booking us in that, before being shown to our pitch, I’d like to fill up with water. I was told that there was several water sources close to our pitch. There was no mention of a dedicated motorhome service area. Consequently, I was shown to our pitch and then had to leave to obtain water and then return back to the pitch. Surely, this is not a 5* Castels standard of service.
Thank you for the feedback. We are sorry for this bad experience. At reception, there can be a large number of people with different questions, staff in training who also have questions (especially in high season), and it can sometimes be very difficult to stay focused. We are available and attentive to everyone ;) There is of course a service for motorhomes, but also many water points throughout the estate. Your experience was not a good one and we are saddened by this, but fortunately there are many other Castels campsites, as this one was not to your liking ;)
Loading
Friendliness, flexibility with good facilities
None needed
easy access to water and wash/toilet facilities. Pitch was a good size
No
Incredible grade, such a beautifull review makes us really happy, thank you very much !
Loading
Great pitch, good restaurant, great weather. What more do you need
More showers near pitch 09
Good size
Showers and toilets nearby were limited in number
Thank you so much, very beautifull review ;)
Loading
Such a beautiful and relaxing environment, we really enjoy staying here
Spacious great pitch
Many thanks for this extremely beautifull review, we are really happy you enjoyed your stay ;)
Loading
We stayed on the potager field which was lovely. We could pick courgettes and mint was everywhere and smelt wonderful. The site is really clean and beautiful.
It was quite a walk to the main showers. The pool area seemed a little tired and there weren't enough beds and umbrellas.
A nice pitch amongst the apple trees .
Thank you so much for the great feedback and very positive comment ;)
Loading
Loading
