Cookies policy

What is a cookie?

A cookie is a text file recorded on your hard drive or in your browser’s history by the server (website) you’re visiting.
It enables us to retrieve useful information to improve our website and identify your preferences (your account, your browsing, preferences, languages, etc).

Which cookies do we use?

The different types of cookies we use are listed below. 

Information collected by cookies can be considered personal data which means our Charter on Protection of Personal Data applies and comes in addition to this Carter on Cookies Policy.

 Essential Cookies

Essential cookies are necessary to run the website and enable you to browse and use its services and functionalities properly. Without these absolutely mandatory cookies, the website wouldn’t work as properly as we would want to; we wouldn’t be able to deliver the website or some required services and functionalities.

Type of cookieDescriptionExpiryPurpose
ARRAffinityThis cookie is necessary to ensure all pages required by users are routed to the same server.End of sessionBrowsing
ASP.NET_SessionIdMaintains session between final client's/user's app and servorEnd of sessionBrowsing
__SH_referrerForEstablishmentsThis cookie enables to create a link to return to previous page.90 daysBrowsing
__SH_StayInformationsThis cookie enables to keep stay information in case of external payment.End of the bookingBrowsing
Cto_lwidThis cookie enables local storage of information1 dayBrowsing
cookieConsentStores cookie preferences14 daysBrowsing
Sh_AffiliatedIdQueryParamContains affiliation numberEnd of sessionBrowsing
__SH_SearchParameters_This cookie enables to store users’ search preferences.End of sessionBrowsing


Performance Cookies

Performance cookies are analytics cookies you can deactivate that collect information on the ways to use the website and more particularly enable us to identify popular pages or number of visits. These cookies also enable us to adapt and target the website’s content, to improve our offers and our services usability. To use the data collected for statistical purposes, this website uses AT Internet tool ( which is fully GPDR compliant as well as Pixel Facebook ( To find out more about these tools please visit the following pages: and

As part of its marketing strategy, the website uses cookies to enable the use of Google Ads services, aimed at providing users with targeted advertising. More information on this can be found on the following page:

Type of cookieDescriptionExpiryPurpose
Ai_sessionThis cookie is used for statistics of use for Azure platform apps. It creates an anonymous and and unique user identity.1 minutePerformance
ai_userThis cookie is used for statistics of use for Azure platform apps. It creates an anonymous and and unique user identity11 minutesPerformance
_fbpIdentifies browsers to offer advertising and analysis services.90 daysPerformance
actDifferentiates 2 sessions from same user at 2 different times3 monthsPerformance
c_userDetermines browser in order to connect to Facebook seperately from logged user.12 monthsPerformance
AtuseridThis cookie is used by AT Internet to record a unique visitor identifier in order to generate statistical data on how the user uses the website.13 monthsPerformance
frFacebook tracker3 monthsPerformance
presenceUser's chat statusEnd of sessionPerformance
spinFacebook tracker1 dayPerformance
wdsaves browser's window size by columns3 monthsPerformance
xsMultiple information cookies separated by columns3 monthsPerformance
localeInformation on last loged user on the browser1 weekPerformance
_e_*Javascript generated; used to send responsiveness information of FacebookEnd of sessionPerformance
gcl_au  Google Ads information if user arrived on the site via an ad.3 monthsPerformance
 hijd When user arrives for the 1st time on a page with a Hotjar script. Used to store Hotjar User ID - unique on this site and for any user. It guarantees same behavior and same ID will be given to the user on the following visits.1 yearPerformance
_hjIncludedInSample  Enables Hotjar to know if user is included in data sampling. 30 minutesPerformance 
 _hJIncludedInPageviewSample Informs Hotjar of the inclusion or not of user in data sampling.30 minutes Performance 
 -hjTLDTest When Hotjar script operates, we try to determine the most generic cookie path to use in way of page name so that cookies can be shared by subdomains.End of session Performance 
_hjAbsoluteSessionInProgress  Enables to detect 1st page viewed during a session. Gives a True/False value.30 minutes Performance 


Preference Cookies

Type of cookieDescriptionExpiryPurpose
_SH_visitedEstablishmentsContains the list of last establishments visited by user3 monthsPreference
_SH-visitedArticlesContains the references of the articles visited by user.14 daysPreference
__SH_customerInformationsThis cookie enables to pre-fill the reservation form during the user’s next visit.3 monthsPreference
__SH_customerInformationsOptionsThis cookie enables to store additional information communicated in the reservation form3 monthsPreference
disabledCommunicationBannersEnables to memorize communication banners the user closed in order not to show them again during next visit.7 daysPreference
abandonmentCartEnables to manage display of a cart abandonment modal.1 hourPreference


Manage preferences

Please be aware that if cookies are disabled or deleted, all features of the Site may not function properly, for example you may not be able to visit certain parts of our Site or receive personalized information when you visit the Site.

If you use multiple devices to view and access the Sites (e.g. your computer, smartphone, tablet, etc.), you should ensure that the browser on each device is set to match your cookie preferences.

Apart from the cookies that are necessary for the site’s operation, cookie storage depends on your wishes.

In accordance with the standards in force, you are directly informed of the cookies that are deposited on your terminal. The cookies banner is displayed directly when you enter the site. Using this banner, you can directly consent or not consent to the deposit of cookies, using the "Accept all" or "Reject all" button, but also personalize the cookies, using the "Settings" button.

When you click on the "Set" button, a page containing the various cookies and a short description of their purpose will be displayed.

Once you have checked or unchecked the right boxes, you can click on the "Confirm my selection" button to save your choices, which will cause the cookies banner to disappear.

In accordance with the standards in force, if no choice is made on your part concerning the cookies subject to your consent, no cookies will be collected or deposited, except those necessary for the proper functioning of the website.

You can change your cookie preferences at any time by following the steps below:

- On Google Chrome: Click on the 'tools' menu at the top right of the screen, then choose 'settings', select 'privacy and security' from the menu. If you click on the "Privacy and security" section, you will find a section called "Cookies and other site data". Finally, you will be able to set your preferences.

- On Mozilla Firefox: Click on the "Tools" menu at the top right and select "Options". Click on the "Privacy" section, which will take you to the "Cookies and other site data" section, and set your preferences.

- On Microsoft Internet Explorer: Click on the 'Tools' menu, then on 'Internet Options'. Choose "Privacy" and set your preferences.

- On Safari: Choose "Preferences", then "Security" or "Confidentiality" and set the parameters according to your preferences.