Camping Neptune
France, Hérault, Agde - Locate on map 297 customers reviews Information about the campsite
Detailed comments on the campsite
Review (297)
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Excellent site, great location
Cleaner at end of stay/check out very very rude to us, insisted we mop the floors even though no mop provided Would also be lovely to be able to have drinks poolside especially when with young children
Location on site good for amenities
Cleaner at end of stay/check out very very rude to us, insisted we mop the floors even though no mop provided
Hello, thank you for your review. You took a cleaned mobil home, and you left early in the morning and did no housework at all. It is not normal…there is a mop in each mobil home and a broom also ….on the swimming pool, for children , and for adultes also it is allowed to have plastic bottles of water ( of course) but nothing else for obvious hygiene reasons… that everyone can understand.
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The family that own & run this site have made some great refurbishment in the last couple of years. The site is small & friendly, with a lovely pool area, a small bar & fresh bread by order. The bar does a small menu & take away. The location is fantastic. A small cycle ride and the beach & local restaurants are easily accessible. We come back regularly as it is difficult to beat!
It would be nice if the roads were tarmac, the dusty tracks can get blown up & cover everything in dust, but it’s not a deal breaker.
Great private facilities with a good size pitch.
Nothing - loved it all.
Thank you for your review. Hope to see you next year
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We stayed in a mobile home for the first time after years of camping, and found it was very luxurious.
Having the shower and toilet to ourselves!
Having to pay 15 Euros because we hadn't wiped the shower door.
Hello, Thank you for your review. Yes you did not want to clean the bathroom so the housewife did it for you end you paid 15€. Normal nobody works for nothing.
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Great campsite pool. Staff friendly and helpful.
The bar could be open longer and the start of the bar food could be sooner than 1st July.
The air conditioning was great.
The parking space for the car was very small.
Thanks for your review. Thé bar is open from 9 to 12 and 2 to 7.30 a Severine year. The snack only in July, because not enougat peiple intérested in May and June, we havé tried it, but we havé à business to run also.
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Clean and quiet
Bike hire, bread delivery.
The shop is very limited.
Thanks for your comment. You are right, the store is limited, it is only intended to help out.
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We really enjoyed this site. Modern, clean sanitary facilities. Nice big pitches between oleander hedges. Lovely pool. Staff always smiling. Loved the location, easy access to lots of places by bike.
Possibly could be better system for pitch allocation if extending stay rather than packing up and moving pitch.
Great value on ACSI card.
Thank you. You are right the better system rather tha packing up and moving pitch is to book in advance....
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Everything about this site is excellent. We received a very warm welcome from the staff. Everything was clean and well maintained. The pitches has the right degree of privacy without feeling enclosed. The toilet/shower facilities were very good. The pool are was lovely. Altogether one of our best sites ever.
I can’t think of anything.
We were on a pitch in our Motorhome. Access to EHU was easy and the 10 Amps good. The water was easily available. We also had the right amount of shade.
Nothing to dislike.
Hello, We are very pleased. we hope to see you next year...
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Wonderful the staff are always great the site invests every year to make our stay better
Only possible improvement a mirror in the shower area separate from showers and sinks
The site is so accommodating pitches good size staff helpful pool always immaculate
Nous vous remercions pour votre avis. Au plaisir
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Nice site close to the river and 20 min walk along it to the beach one way the town the other way. Kitchen sink storage, shower and toilet on the pitch was great. The annoying point is the reception opens at 10.00 and you have to be off your pitch by 10.00 so you have to wait around to get the kitchen inspected (and it is thoroughly)- to then go back to the office to get your deposit back …. don’t expect to leave early if you take one of these pitches!
explain the check out process and offer a way of leaving earlier
Nice - see previous comments
Merci pour votre commentaire élogieux, [Prénom]. C'est toujours un plaisir de lire des retours aussi positifs
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Friendly staff Good location Good pitch size One of the toilet and shower blocks is brand new
No shop on site - but boulangerie goods can be ordered for delivery to pitch the following morning
Didn't need the waterpoint on pitch as water and dish washing facility closeby.
Bonjour, Nous avons bien une épicerie dans le camping. La prochaine fois que vous venez demandez nous et nous vous ferons visiter.
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The location is excellent, especially if you want to cycle. The cycle path network can be joined right outside and you can get to lots of different places - the beach, the town, Cap d'Agde and the Canal du Midi. The pool is a great way to cool off in the heat of the day and the bar provides everything from a nice cold drink to dinner. The shower block furthest from the pool is new and very clean with plenty of hot water (didn't use the other block so can't comment).
Our pitch was on the annex side of the site which had plenty of space, this was a request when booking and was granted on arrival. It wasn't a problem when we asked to move a bit further away from the play area, the lady was extremely helpful.
Our first pitch was right next to the play area, as a couple with no children we didn't really want to listen to the constant thud of a football, we asked if we could move to a pitch further up and this was no problem.
Bonjour, nous sommes ravis que votre séjour se soit bien passé. A l'année prochaine
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Pitches are well maintained. We had one with private sanitary facilities which were excellent. The pool is lovely and we always managed to get a seat no matter what time we visited. The food at the bar was good but the location of being just a short bike ride/walk to a fantastic beach with restaurants & bars makes this site a fantastic place.
The toilets by the pool could benefit from an update.
Brilliant
Nothing
Thank you for your review. Till next year
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nothing good to say: we booked 3 weeks with them. theyve taken the whole amount in advance which turns out that they were not allowed. in any case we were not able to go. i am still waiting for their confimation for the insurance. nobody picks up the phone.
we booked 3 weeks with them. theyve taken the whole amount in advance which turns out that they were not allowed. in any case we were not able to go. i am still waiting for their confimation for the insurance. nobody picks up the phone.
nothing good to say as we booked 3 weeks with them. theyve taken the whole amount in advance which turns out that they were not allowed. in any case we were not able to go. i am still waiting for their confimation for the insurance. nobody picks up the phone.
we booked 3 weeks with them. theyve taken the whole amount in advance which turns out that they were not allowed. in any case we were not able to go. i am still waiting for their confimation for the insurance. nobody picks up the phone.
Bonjour, Ravi d'avoir ENFIN de vos nouvelles... vous aviez réservé à partir du 27/07, vous ne vous êtes pas présenté, nous vous avons envoyé un email le 28/07 pour savoir si vous alliez arriver.. AUCUNE réponse de votre part!!! Vous ne nous avez jamais informé que vous ne veniez pas!! Plus MALHONNETE que cela je crois qu'on ne peux pas trouver...
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This family run site is perfect for a family holiday. Everything is clean and tidy, the people are wonderful and friendly. The site isn’t massive so it remains quieter than the majority yet has all the amenities of the larger, often noisier sites. The pool and splash zone are lovely, as is the bar and café. The wide and beautiful river has a path that leads to the sea and coastal village, or, in the other direction the town. Both easily walkable and both with a wealth of restaurants and shops. We will definitely be returning :-)
Although small the accommodation has everything you need for a comfortable stay. The beds are very comfortable, there is storage in both rooms. The water pressure is great for the shower!
Bring a fan, we were lucky enough to have wall to wall sunshine and temperatures were extremely high so we used a fan to help keep us cooler in the night for sleeping.
Thank you for your review. Hope to see you again
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This is our second time staying at your. Beautiful campsite and we honestly can’t fault it. The location is perfect and the campsite offers everything we need. All the staff are so helpful and friendly and we can’t wait to come back next year!
Amazing accommodation! We loved the location being opposite my parents who travelled with us.
thanks a lot and we are hoping to see you again next year
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Friendly, small campsite. Excellent quality caravan. Beautiful area with lots to see and do.
Stronger Wifi
Everything! The air conditioning was a fantastic feature.
Hello, Thank you for your comment about our campsite
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Good size pitches, although entrance to pitch was too narrow for a large motorhome or caravan
Toilet paper in toilets, I have been touring France and Spain for 10 weeks this is the first site that did not provide paper.
Size of pitch
The water from sink drained directly onto pitch, I asked if this could be repaired, it never was.
Hello, Thank you for your review. I saw you entering on the pitch and I said to myself: this driver is not good... but after several tries you managed. Motorhome bigger than yours fitted in this place. Toilet paper is provided in both toilets blocks, so I do not understand why you are lying on this point.
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Friendly and helpful staff, very clean site and well maintained. Everybody was very friendly no matter which country they came from.
Lovely airy mobil home and outdoor area
The only aspect was how close we were to other holidaymakers and we would prefer a quieter avenue next time, as there was quite a lot of general 'traffic'.
Hello Caroline, Thanks for your review. Hope to see you next year... Best Regards
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The pitches were well looked after, as was the site
The site was quite busy but bar was closed at 7pm and no food at all until July!
Our pitch with private facilities was excellent, modern with walk in shower and very clean. The pitch was of a good size as well.
No
Hrllo, Thank you for your review. Just for your information but I thnik you asked me when you were at the campsite the bar closes at 7.30 p.m and not 7 p.m. No food until July is true and we assume. It is written in all the website specialists of the campsite
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Lovely campsite, very pretty. Good pitches and sanitary facilities. Fab pool. Staff very friendly and having delivery to pitch of bread every morning. Great position for accessing bike routes.
Would be wonderful if there were no mosquitoes 😂
Good size of pitches, privacy good with hedging. Looks pretty.
Thank you for your time... Hope to see you another time.
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