Camping Le Château de Rochetaillée
France, Isère, Bourg D'oisans - Locate on map 191 customers reviews Information about the campsite
Detailed comments on the campsite
Review (191)
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Very good location for walking and cycling. (Easy access to Bourg d'Oisans.)The views from the campsite are fab. This was our second visit to Camping Le Chateau Rochetaille. We will definitely return. Found all staff to be friendly and helpful. Thank you for a fantastic stay.
Camping pitches are super and well maintained throughout.
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Location
No hand soap in the toilets, 50/50 toilet roll availability, none functioning toilets & urinals, no hot water for washing up, flooding in bathrooms (under the chateaux), no physical presence of staff, for assistance after 8pm, daily power cuts in the evening, taps not working on sinks in toilet, broken locks on showers. A general feeling of a lack of care and attention, and a lack of urgency to address clear issues.
Good size
Noisy neighbours.
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Perfect location, nice pool and bread service was good
the equipment of the mobile home was not complete, could be improved. sanitair buildings of the camp site were dirty and toilet paper was not refilled every day.
Nice with an area to sit outside we liked the airconditioning
equipment was not complete
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I loved the peace I found there that's so hard to find in campings with kids that play all the time. Tracey is the best host!
Both the bathrooms and the pool were extremely clean
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The view from the campsite
Cleaner facilities, availability of hot water, reduce power cuts. Fix facilities which aren’t working
The view when we moved pitch
Our first pitch smelt of raw sewage and was completely in the shade
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Expensive for what it is
Needs to be cleaned more regularly. There was often no toilet paper. Nearly all the sinks were blocked. There was no hot water. There were power cuts during our stay.
Swimming pool
Dirty. Too expensive for what was provided
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Bastante limpio y atendido el camping
Más organización hubieron errores a la hora de darnos los edredones y las sábanas que necesitábamos tampoco tuvieron mucho cuidado al no darnos el teléfono por si había algún fallo fuera de horario de recepción y hubieron varios fallos de luz
El precio es un poco alto
Que se fuera la luz varias veces el mismo día
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The castle 🤩 the staff was so nice and helpful. The surroundings are spectacular! Nice pool and a nice cabin.
None
Spacious, clean beds, your own separated shower and toilet, freezer and ac :)
We really missed a cutting board and a sharper knife - but otherwise all good!
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We had a fully serviced private pitch which was brilliant for us. The views all around us just stunning. Fantastic place. Highly recommended
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Private & fully serviced. Table and loungers. Fridge & bbq.
Loungers need a revamp. Just a bit dirty. Would be great to have a dryer in the shed. The static homes have them on the decking. Be good to have one on the private pitches.
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Liked the atmosphere, staff were great and can’t fault them. Food we didn’t try but looked nice. Great pitch once we were moved…
Initially we were put on a pitch which really wasn’t a pitch!! More of a dumping ground. Asked to be loved the following day and staff were great and loved us immediately ?? Back room staff (customer service) not so great I’m afraid. Only offered €20 refund when I asked for a full refund. The staff at the site did say they didn’t want anyone on the initial pitch but the company insisted (prob to fill the site) it was never meant to be a pitch and they even said it should have been cleared 2 months ago but wasn’t. Accepted their fault but didn’t offer a full refund. Disappointing.
Once we were moved it was excellent. Lots of space, privacy, hook up, water. Perfect.
As above, initial pitch location. Disliked the customer service from my complaint via email. Essentially we should have had a full refund for the night spent on the ‘dumping ground’ but they refused and only offered part refund.
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The place the camping is un and all the nature in and around
Not possibility of changing the temperature of the water in the shawers, it was nearly boiling. Lack of maintenance
The enviroment is excellent and the pitch is really confortable
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Great site and location but site needs work to restore it to former glory’s.
Particularly disliked the standard of maintenance and cleaning.
Large and well equipped
Grass not cut, no bench seating provided, 3 paying guests but only two sun loungers provided - even though the site was barely half full.
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All the others
I could not come because there was a problem at home. I send a mail but i could not get my money back.
All the others
All
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bien situé pour les randonnées, bungalow assez spacieux avec tersasse couverte, jardin et transats. au calme près des commerces.
juste un peu plus de casseroles
le calme et la vue sur la montagne
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la tranquillité et la beauté du camping
isolation
une équipe formidable à l'accueil et au départ. La réactivité immédiate pour régler la coupure d'électricité due à l'orage
rien
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Verdure. Proche piste cyclable
Odeur d égouts. Piscine extérieure non chauffée. Piscine intérieure dégradée et salle , le revêtement tout vert
Chauffage climatisation
Très vieillissant. . Propreté à la prise du logement très moyenne et très superficielle.
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La région pour se balader
L'emplacement
Couvrir les terrasses, et vérifier l'état de propreté en détails avant l'arrivée de nouveau vacanciers
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Nous étions au chalet 115 qui est super sauf au niveau literie où tant le grand lit que les petits sont très bruyants quand on se tourne. Dommage
Voir message plus haut concernant le bruit des literies du chalet 115
Idem
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La situation géographique est top, au pied des montagnes tout ce que j'aime, camping très calme avec restaurant au top et personnels souriants et accueillants
Les sanitaires ne sont vraiment pas en très bon état et c'est bien dommage, j'espère que des travaux sont prévus car vraiment ce camping à énormément de potentiel. Je pense qu'il y a aussi des travaux à prévoir sur la piscine, et peut-être rajouté 1 ou 2 toboggans pour les enfants
Nous avions pris un emplacement pour camping-car, assez grand jusque ce qu'il faut, bien délimité par des haies qui permettent de ne pas avoir de vis-à-vis
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Mobil-home,et la vue des montagnes
Le dialogue,le réseau électrique, beaucoup de coupures durant notre séjour,la maintenance du camping il y a beaucoup à faire!!!
Malgré tout le spa,qui a été chaud que le mercredi,on en a profité que 2 jours😂😂
Le réseau électrique défaillant au possible,la propreté de notre plancha,sale des anciens vacanciers.pas de télè durant tout notre séjour,malgré notre signalement dés notre arrivée,
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