Camping de Cognac
France, Charente, Cognac - Locate on map 175 customers reviews Information about the campsite
Detailed comments on the campsite
Review (175)
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ability to walk to Cognac
large pitch of choice
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Proximity to centre ville, excellent site location, campsite very picturesque, large camp pitch under trees with electric supply, site amenities excellent and clean. Staff very friendly and very accommodating. Restaurant and food very good. A very enjoyable stay.
Large pitch under trees, camp facilities, restaurant and food of excellent quality and staff very friendly and helpful.
No
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We've have been coming to Camping de Cognac for many years as a family, and this was the first time of bringing my granddaughter for a family holiday. The food was lovely in the cafe. The pool was lovely too.
There were no lights working on the campsite in the evening - it was pitch black. The showers were cold. No access to baby area. When we had a meal at the cafe, we were charged for an extra steak and two alcoholic drinks which we didn't have.
The pitch was a good size - 92C. This is my favourite pitch after staying in other ones over the years.
I paid a lot of money per night to have cold showers and there was no accessible baby area - but one of the members of staff bought over a plastic sand pit so that we could bath my granddaughter on our last day.
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Pitches with mature trees and planting providing shade
Cold showers!
Well marked, level pitch, close (but not too close) to toilet block. In both shade and sun
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Perfect timing being there while the Blues Festival was on in town
Make sure all the pitches are numbered to save people driving round and round looking for their pitch
Close to the facilities which were kept clean and tidy
No toilet paper provided
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We can not fault the staff. They went over and above the the normal service we normally get. Always going out of their way to make our stay a happy and enjoyable one.
None that we could find.
Unregimented pitch amongst the trees giving shade, lovely spot.
Good afternoon Mr & Mrs Foreman, Many thanks for your message about your experience in our campsite. Hope to see you again. Best regards Christophe
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Campsite a walk from festival, good food nice owner and facilities
Big pitch for 2 tents 2 cars and seating outside
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Arrived and looked around,, First impression,,old sofa and arm chairs being used as seating for the snack bar !!!?? Pool green and obviously not used . One toilet block with hot water not not been cleaned for weeks judging by the debris and cobwebs present,,2nd toilet block with no hot water ( under repair) Also not very clean ..The whole site looked and felt neglected and we did not feel comfortable there…so we left
Size ok
General neglect
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Area and cafe/bar
Cleaners for toilets and handwash soap . Dispenser but was told had run out and didn’t have time to go to shops . 3 nights stay but not refilled
Good pitch
As above and swimming pool
Good afternoon, For your information I make the cleaning twice a day everydays. In our camping we normally don't have to put a handwash soap dispenser, anyway I'm going to try to put one in each sanitary but for your information it is not an obligation. Anyway I wish you a pleasant summer. Regards Camping manager
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The surrounding trees and greenery
Upgrade the showers and toilets!
The setting and aspect
One toilet block out of order and the facilities are tired and need upgrading! It is not disability friendly.
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Not much!
Massive amount of stink bugs. Very uncomfortable. Still finding them 4 days later.
It was OK
Poor Electricity
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Location great, tree shade was perfect, peaceful setting, easy walk or v easy bikeride down the river to cognac town
Facilities could do with to TLC
Nice trees and Grass
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Super campsite! clean toilets and showers, nice spacious places. We had a super holiday, thank you
The only point of improvement is that they have to make arrangements with a baker and can pick it up at the reception by name. Maybe even order online from a supermarket and have it delivered to the reception, that would be completely luxurious.
The nice trees
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well laid out and spacious camp site
quiet
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Staff really friendly and helpful. Spacious pitches. Clean facilities. Lovely town of Cognac. Could choose your own pitch.
Swimming pool closed in June. Really hot weather and would have appreciated a pool to cool down in
Spacious pitches
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Camping calme ombragé personnel sympa.
Emplacement vert et
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L'emplacement le calme l'équipe du resto
Dommage pas de petit dej proposé aux dates du séjour
Bel emplacement
RAS
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Coin paisible tranquille, agréable
Bloc sanitaire à revoir, même après le passage du nettoyage
Très bien
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Pas grand-chose
L’accueil et le service à la clientèle
L’emplacement était correct
Le monsieur de l’accueil est antipathique : je lui demande si le petit déjeuner est compris et il me répond que ce n’est pas all inclusive. Je demandais uniquement s’il existait une formule petit déjeuner. Le lendemain matin, la jeune fille au petit déjeuner était manifestement très mal formée: nous avions demandé à remplacer les viennoiseries par du pain et elle avait du mal à comprendre. Les sanitaires n’étaient pas propres.
Madame, Monsieur, Tout d'abord merci d'avoir prit le temps de nous donner votre avis cela va nous servir afin de nous améliorer. Concernant ma réponse, il s'agit là d'un malentendu car c'était juste sur le ton de la plaisanterie mais je vous demande pardon si vous l'avez mal prit. Bien à vous. Christophe Gérant du camping
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La guinguette super sympa et attractive bonne nourriture personnelle très sympathique.
Toilette du camping pas très propre pas de savon ni papier toilette....le nettoyage n' est jamais fait à fond...
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Bonjour Monsieur, Merci d'avoir prit le temps de nous écrire. En revanche, sachez que les sanitaires sont néttoyés 3 fois par jour (feuille d'émargement à l'appui dans les sanitaires) et 1 fois par jour nettoyage complet au karcher. En revanche nous ne pouvons pas surveiller et passer derrière chaque client irrespectieux de le seul effort que nous demandons à nos clients, à savoir nettoyer sa propre douche après utilisation à l'aide des raclettes mises à disposition, ou encore nettoyer la cuvette des toilettes après utilisation à l'aide des brosses mises à disposition. Bien à vous et au plaisir de vous accueillir à nouveau. Christophe Gérant du camping
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