Chadotel L'Océano d'Or
France, Vendée, Jard Sur Mer - Locate on map 1335 customers reviews Information about the campsite
Detailed comments on the campsite
Review (1335)
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Lovely place with plenty to do, facilities regularly cleaned, lovely staff.
Husband could not use pool as swimwear was restricted to Speedo’s they said for hygiene reasons but people were playing games in Speedo’s
Took our own caravan
Hello Mr LOWRIE, Thank you for your positive feedback on the setting, cleanliness and welcome at the campsite. We are delighted that you enjoyed your stay overall. Regarding the pool rules, we understand your frustration. We take good note of your comment and will step up our team's vigilance to ensure that the rules are respected consistently. We look forward to welcoming you back!
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This site was very clean, showers were excellent, quite big and shelves for washing bag and clothes. The swimming pool was very good and very clean and always enough chairs . We also ate in the restaurant which was very nice with a lovely man serving us. Even though it was busy our food was very good and hot and no problems at all, the whole month was very good, we would recommend this site to anyone thinking of going there without hesitation.
We were in our own caravan. The pitch was good.
Nothing about this site.
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you enjoyed your stay, from the cleanliness of the facilities to the restaurant experience. It’s great to know you had a pleasant month with us — your recommendation means a lot. We’d be happy to welcome you back anytime at L’Océano d’Or! 🌞⛺🍽️
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Excellent sized pitch. Clean facilities. Good Aquatic Area.
Bit noisy through night with no security around.
Excellent pitch.
Noisy neighbours!
Thank you for your feedback, David. We're glad to hear you enjoyed the size of your pitch, the facilities, and the aquatic area. We’ve taken note of your comment regarding nighttime noise.
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Staff was helpful and polite. Pool was fist class. The young couple in the shop were so helpful.
More shade ( umbrellas ) around the pool must be consideration. If you run a rally maybe bins put closer it was a long way to walk for older people .
Pitch was okay
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We really enjoyed the holiday park it had everything we needed, the chalet was comfortable and the emplacement was perfect for our relaxing time. The facilities on site were great, including the swimming pools and the shop. Staff were really helpful and we enjoyed hiring the bikes and exploring the local area. The site is perfect to visit the village and the market.
We don’t think there is anything you could improve we loved our holiday.
The mobile home is a perfect size for our visit, it has a well equipped kitchen and plenty of wardrobe and cupboard space.
The only problem we had was the shower head did not fit on the hook provided, which made showering difficult sometimes. We did mention this and a member of the maintenance team came but didn’t have the part needed. Whilst it was a little inconvenient we managed.
Hello Mr Wall, Thank you very much for your kind and detailed review ! We’re delighted to hear that you had such a relaxing and enjoyable stay, and that the facilities, location, and team helped make your holiday a success. Thank you also for pointing out the issue with the shower we’re sorry for the inconvenience, and we’ll make sure it’s resolved properly for future guests. We’d be happy to welcome you back anytime at L’Océano d’Or for another wonderful holiday ! 🌞🚴♀️🌊 The Chadotel team
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Clean and tidy site, fantastic swimming pool, large camping pitches, adjustable water temperature in shower, large shower cubicles, good bar and restaurant, lots of plants and flowers around site, good well stocked shop,lovely staff, easy access to town and beach.
Not keen on shared toilets, make urinals more private
Spacious pitches with marked out area
Mr Pink, Thank you so much for your detailed and thoughtful feedback ! We're delighted to hear that you enjoyed the cleanliness of the site, the facilities, and the friendly atmosphere it’s great to know the location and amenities met your expectations. We also appreciate your comment regarding the shared toilets and urinal privacy. Your suggestions are valuable and help us consider improvements for even greater comfort in the future. We hope to welcome you back soon for another pleasant stay at L’Océano d’Or! 🌸🏕️ See you soon !
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The campsite has everything you could want for a family holiday. The staff were all very friendly and everywhere is kept very clean
WiFi is poor
Large private pitches with 10A electric hookup.
Dear Mr HILL, Thank you so much for your great review and perfect rating! 🌟 We're delighted to hear that you enjoyed your stay and appreciated both the facilities and the friendliness of our team. We understand your feedback regarding the WiFi — it's something we’re continuously working on improving to better meet expectations. We hope to welcome you back soon for another relaxing holiday at L’Océano d’Or! Bests regards, The campsite team 🌊🌴
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Fantastic friendly staff , fantastic facilities each year we stay it gets better
Snack bar to be open every night
Comfortable, spacious , very clean
Maybe a few more utensils such as a fish slice
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We were pleasantly surprised on our arrival at how modern and attractive the campsite was. We simply "chilled out" for most of our stay, with visits to various attractions locally.
I can't actually think of anything!
Our pitch was flat, level with shade from trees and rather worn grass underfoot. We had no issues with the electrics, our electric grill and air fryer didn't trip them as we thought might happen
I know camping helps you get in touch with the Great Outdoors, but we were infested with little fleas, and with snails which found their way inside our Trailer Tent! The shady trees proved a mixed blessing as rainwater dripping off them left dirty marks on our tent's canvas, and birds roosting in them left deposits on the roof!
Thank you for your detailed feedback. We are delighted that you enjoyed the modernity and attractiveness of our campsite and your relaxed stay. Regarding the minor natural inconveniences, we understand that proximity to nature can sometimes cause unexpected surprises. We take note of your comments to improve the experience of our campers. We look forward to seeing you again soon!
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Completely newly upgraded campsite with fabulous facilities and excellent friendly staff
Everything you need in lovely clean modern mobile
Thank you for your enthusiastic feedback! We are delighted that you have enjoyed the refurbishments and our facilities, as well as the welcome from our staff. We strive to make every stay as enjoyable as possible and are pleased that our accommodation met your expectations. We hope to see you soon!
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We liked the pool area and the on site shop. The food take away was good. Good amount of sanitary blocks.
Toilet paper in the cubicle would be good. Some entertainment in English would have been nice. More information given on arrival would have been useful, maybe a booklet with same as received on other sites.
We had our own.
Pitch booked for us was not kept.
Thank you for your review! We are delighted that you enjoyed the pool, shop and takeaway. We note your suggestions about toilet paper and entertainment in English. Sorry about the unmanned pitch, we will try to avoid this in the future. Thanks again and see you soon!
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Loved the camp site, pool and facilities 😀
Washing machine tablet / powder dispenser in the laundry room
Loved the space, storage and facilities
Plancher hard to cook with and no oven or grill😔
Thank you so much for your feedback! 😊 We are delighted that you loved the campsite, pool and facilities. Regarding the washing machine, we note your suggestion for a powder dispenser in the laundry room. As for the accommodation, we are pleased that you liked the space and facilities. We understand that the absence of an oven or grill may have been a little disappointing, and we take note of this to improve the experience of our holidaymakers. We look forward to seeing you again! 🌞
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Great accommodation great site clean and well maintained
End of season so quiet bars and restaurant closed too early
Clean well kept great space
Didn’t face sun so didn’t benefit warmth until afternoon
Thank you for your positive feedback! We are delighted that you enjoyed the accommodation and the maintenance of the site. 😊 Regarding the bar closure, it is indeed always open, and was exceptionally closed on Sunday evening (01/09). We apologise for this inconvenience and hope it didn't impact your stay too much. We look forward to welcoming you back! 🌞
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A let down from previous years holiday there the life guards at the pool not stopping people going down the slides 3 and 4 at a time an accident wating to happen onlso the general appearance of the site hedges not trimmed back litter restaurant just serving fast food slowly yes a LETDOWN FROM EARLIER STAYS
Life guards at pool asserting more authority round pool, general appearance of the site
The chalet was clean and tidy on arrival the area is very good location to the village
As above
Thank you for your detailed feedback. We are sorry that your experience fell short of your expectations compared to previous years. We take good note of your comments about the supervision at the pool and the maintenance of the hedges. The safety of our holidaymakers is a priority, and we will be making our lifeguards more aware of the need to show more authority. As far as the restaurant is concerned, although it is managed independently, we will share your comments with the team with a view to improving the service. We look forward to providing you with a better experience during your next stay.
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Pool was great, accommodation really good. Staff helpful, onsite shop good. Onsite park excellent
Drains were smelly, older children would struggle to be entertained. More entertainment for rainy days, older childrens play equipment a bit dated and tattered. Pool was great but perhaps not as big as some other parks (e.g lazy river is part of existing pool) therefore it got very very busy. I got whacked in the nose twice with balls in the indoor pool and was glad it wasn’t my children (it hurt!) but it’s because it’s busy and there’s no real rules. It was so busy the first week (still French summer hols) that it looked like a shanty town when we came in - tents literally everywhere.
Very smart chalet, lovely and clean, we actually upgraded to a 3 bed. Deck was great
Could do with a gate on the deck with young children. You have to rent a bbq, this should be part of the cost. Very close to chalet behind and the were out on the deck talking and laughing loudly til 2.30am every night keeping our children awake. When we spoke to them about it they were very rude and told us not to tell them how to do their jobs (they had a group of children in tents next to their chalet). They even argued with the warden when he eventually came down (after a week of no sleep we went to get him). There is a rule about not disturbing others but not obvious enough!!
Thank you for your detailed feedback. We are delighted that you enjoyed the pool, the stylish and clean chalet, as well as the helpful staff and facilities such as the park and on-site shop. We are sorry that some aspects of your stay did not live up to your expectations. Regarding the smelly drains and the play equipment for older children, we will be looking into this further to improve. We are also taking on board your comments about the need for more rainy day entertainment options. As for the swimming pool, we'll be working to better manage the area to ensure greater safety and comfort for all holidaymakers. Crowding during peak season can be a challenge, but we are looking to adjust the organisation of the space to provide a smoother experience for our guests. With regard to noise and incivilities, we are going to make holidaymakers more aware of our rules on peace and quiet, and reinforce their application to ensure mutual respect. Finally, we have taken note of your suggestion about the terrace barrier for young children and the barbecue, and we are giving them serious consideration for the coming seasons. We hope these improvements will make your next stay even more enjoyable!
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Bad attitude at reception didn't what to help or be bothered
Fix things when they break instead of not bothering for next customer
Disliked the bad smell
Smelt very bad drains or something but again you didn't seem bothered. Broken shower bracket which you knew about before we stayed but did nothing about before or when we stayed. 5 euro part you can pick up from anywhere but you decided not to bother and let paying customers put up with it. Quite frankly shocked as we paid extra to stay at gite
We are sorry to hear that your stay did not live up to your expectations. As mentioned at reception, we were indeed aware of the problem with the broken shower bracket. The missing part was on order, but unfortunately had not yet arrived at the time of your stay. Although the shower was still usable, we understand that this may have been inconvenient. As for the smell, we immediately brought a product to remedy it. We also regret that the welcome you received was not up to our usual standards. We hope to have the opportunity to welcome you again to one of our Chadotel campsites, in order to offer you a more pleasant experience. Yours sincerely The team at L'Océano d'Or
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Excellent tent pitch with personal ‘shed’ with powerful shower, toilet, sink, mirror, hanging rails etc. Also covered area for all your camping cookware, lots of sockets plus the hook up, sink, cupboard and a good sized fridge. Great pools and slides, plentiful and available loungers. Sanded play area was superb as were the table tennis tables dotted around. 3 bars dotted around which were always staffed. Flat and safe for bike riding around camp. Lovely on site restaurant; we ate out too and on site was on par so well done.
Toilets in the bar areas were clean but smelly. Odd as communal toilets around camp didn’t have the same issues.
As above, the tent pitch with the ‘en-suite’ was superb.
None
Thank you very much for your detailed and positive feedback! We are delighted that you enjoyed your tent pitch, as well as the facilities and activities on offer at the campsite. We have noted your comment about the bar toilets. We will be looking into this to improve their comfort and cleanliness to ensure an even more pleasant experience for our visitors. We hope to see you again soon for another successful holiday! 🌟
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The site is family friendly, clean, updated and has everything you need for a lovely summer holiday!
Takeaway was too slow!
Pitch was close to everywhere and electric worked fine no problems!
Thank you for your positive feedback! We are delighted that you found our site welcoming and well equipped for a family holiday. We have taken note of your feedback regarding the slowness of the takeaways and we will be working to improve this service to reduce waiting times. We hope to welcome you back soon and offer you an even more enjoyable stay! 🌟🍽️
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Site has a nice atmosphere. Very helpful staff, receptionists/ restaurant staff were great.
Swimming pool area felt almost too small for the number of clients on hot days, particularly availability of loungers.
Very spacious pitch, plenty of room for our motor home and gazebo. Had some shade as well as sunny parts, which suited us both! Tap close by.
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Thank you very much for your enthusiastic feedback! 🌟 We are delighted that you enjoyed the atmosphere of our campsite and the service of our staff. We take note of your comments regarding the pool and the availability of sun loungers, and we will explore solutions to improve this experience on hot days. We look forward to welcoming you back and making your next stay even more enjoyable! 🌞🚐💦
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The accommodation, site, facilities, entertainment and staff were all 5 star. My family and I absolutely loved our stay, we cant wait to come back next year. Everyone was so friendly, everything was so clean. There is something to do for everyone..
The high roof and walls make this seem larger. We loved this villa and the grill outside
We stayed in a Villa which was quite expensive. Maybe having the sheets changed for us (only once and after the first week) as we stayed for two weeks would have been nice. But again this didnt annoy or upset our stay as i just changed them myself. Maybe providing more utensils to use the grill as there is no oven we used it nearly everyday.
Thank you so much for your enthusiastic feedback! We are delighted that you had an excellent stay and that you enjoyed all the facilities and service. We are taking on board your suggestions to further improve our service. We will consider offering a change of linen for longer stays and we will look into the possibility of adding utensils for the grill, so that you can enjoy it even more on your next visit. We look forward to welcoming you back next year! 🌟
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