Castel Camping Parc de Fierbois
France, Indre-et-Loire, Sainte Catherine De Fierbois - Locate on map 840 customers reviews Information about the campsite
Detailed comments on the campsite
Review (840)
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The children enjoyed the pool and slides
Our accommodation was very dirty, smelled stale and damp and had not been acted for or updated. The slide and pool area has green slime and damp grass around it, the side of the slide is exposed and shows us nightly area underneath, the bar area inside and outside is dirty and uncleaned. The lake is not fit for swimming and needs care and plant life to help it to maintain healthy for swimming or leisure, the restaurant is limited and no food avail el at lunchtime. The campsite as a whole is unclean, tired/old and uncared for. The recycling is limited to glass and way off site. We left early.
Awful
All of it
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Loved the campsite, the entertainment was great, children had a blast. All the activities were ace.
The bar area could be spruced up a little and the toilets at the bar could be modernised and better lit.
Fantastic location, so quiet (apart from when there was an act on). Massive pitch size. Good equipment.
There was a mouse in our cupboards! The pillows were not massively comfortable.
Dear Thomas, Thank you for sharing your experience! We are thrilled that you and your children enjoyed the campsite, activities, and entertainment. We apologize for the issues you mentioned. Regarding the mouse in your cupboards, we wish you had informed our reception team so that we could have acted immediately to resolve the situation. We also take note of your feedback on the bar area, toilets, and pillows for future improvements. We hope to welcome you and your family again soon! Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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We have stayed at Parc de Fierbois many times. This stay was equally as enjoyable as the others.
The air conditioning was a boon this year. We don’t think we could have survived without it. The chalet had been refurbished since we were last in it. We have stayed in the same chalet at least 6 times. Apart from the comment below, it was very good.
The refurbished main bedroom was unusable for us. The bed frame is too big and made getting around the bed impossible for us in our advanced years.
Dear Raymond, Thank you for your loyalty and for sharing your experience with us. We are delighted that you enjoyed the chalet and the air conditioning, especially during this warm period. Regarding the main bedroom, we prioritized the comfort of the bed, which is a 160cm double, even though this might reduce ease of movement around the room. We understand it may have been less convenient for you and appreciate your understanding. We look forward to welcoming you back for another enjoyable stay. The Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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Clean well equipped accommodation Great pool Good activities
Some basic additional kitchen equipment would be useful - e.g grater for cheese More sun beds- always gone unless queuing for 30 minutes before the pool opened. Lake unfortunately closed but made a difference to pool numbers and available activities
Clean, large generally well equipped Good air-con Nice outdoor space
Generally not
Dear Guest, Thank you very much for your wonderful review and recommendation of Castel Camping Parc de Fierbois. Your satisfaction is our greatest reward and motivates us to continue offering the best service at our 5-star campsite. We are proud to welcome you to this exceptional natural setting in Indre-et-Loire. We look forward to seeing you again soon for another unforgettable vacation! The Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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Clean site with friendly staff. Fun pool area that allowed people to have fun and enjoy themselves.
More bar and restaurant staff needed. Another place to order food during the day would be good. We were disappointed that the Lake was not useable during our stay. Obviously this was probably out of the control of the campsite, however an email update would have been appreciated as we brought paddle boards that we couldn’t use. The rubbish and recycling is too far away from the pitches.
great size pitch with water supply.
no
Dear Guest, Thank you for taking the time to share your experience. We're delighted that you enjoyed our pool and the size of your pitch, as well as the cleanliness of the site and the welcome from our team. Your comments mean a lot to us. Regarding the lake, we understand your disappointment and regret that you were unable to enjoy your paddleboards. Unfortunately, the closure due to natural conditions (cyanobacteria) is beyond our control, and we always try to communicate this information as quickly as possible. We thank you for your suggestions and hope to welcome you back so that you can fully enjoy all our facilities. The Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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In general everything was very good and we are happy
Improvements could be better wifi coverage, the temperature of the outdoor pool was a bit cold even on a +30 degree day and the water drainage of our pitch was a bit rudimentary with just a pvc pipe sticking out of the ground
Same as above
Same as above
Dear Customer, Thank you very much for your good reviews. We are delighted to hear that overall your stay went very well and that you are happy with your experience. We also take good note of your suggestions. Your comments are very helpful to us in improving our services, and we hope to welcome you again soon for an even better stay. Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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Compared to other Castel sites, wrong vib for us
Nothing, it’s a good site under the Euro Camping family style, family ect. but not Castel branding in my opinion . For example at Chanteloup a good example of a Chateau set in period grounds represents Castel branding.
Nothing
Nothing
Dear Customer, Thank you for sharing your feedback with us. We are glad to hear that you found our site enjoyable. We understand that the atmosphere might have felt different from other Castel sites you have visited, such as Chanteloup, which is indeed a castle set in historic grounds and reflects the traditional Castel branding. Each of the Castel campsites has its own unique character, and our goal is to combine quality, comfort, and natural surroundings while preserving the distinctive charm of each location. We appreciate your comments and hope to have the opportunity to welcome you again. Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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I loved the facilities and the cleanliness of the site and the variety of activities for the kids
23:00 is late for little kids for the finishing times if the nighttime entertainment. 22:00 would be perfect 👍
Lovely location close to all areas. Staff were full of energy and enthusiasm. Thank you
Occasionally there was no toilet roll left in the toilets, this was an issue, however a small one.
Dear Guest, Thank you very much for your positive feedback and compliments on our facilities, cleanliness, children's entertainment, and the energy of our team. Regarding the schedule of the evening shows, they end at 11 p.m. in response to the request of some of our guests who prefer to enjoy their evenings later. However, we are very careful about noise to allow guests staying nearby to rest before 11 p.m. We look forward to welcoming you back to Castel Camping Parc de Fierbois. The Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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We had a great week on this site, the location was great, we were close to the main area but felt secluded and had privacy on the edge of the forest.
The pony riding is a shambles, the ponies are not trained, they leave you to take the pony with no supervision. The person in charge of the ponies seems to struggle with the animals and the customers. She was bucked off the horse and broke her arm, my daughter had been on that horse 10 minutes earlier. It's dangerous.
Nice big cabin, bathrooms and bedrooms either side, we had a private deck and garden area on the edge of the camp. Storage was great.
Beds a little hard.
Dear Customer, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the location, the privacy, and the comfort of your cabin. We take your concerns about the pony rides very seriously. Safety is our top priority and we can assure you that the staff is trained to ensure that both children and adults can enjoy this activity safely. Thank you again for your valuable comments, and we hope to welcome you and your family back for an even better experience. Best regards, Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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Lots to do on site.
There are a lots of rats on site. We saw over ten! Trim trees around lake and make better fishing stages. Disappointing that some of the activities closed for the weekend which was the majority of our stay. We picked the site for the tree wires so sad they were closed.
Like the good size of the pitch.
No
Hello dear Customer, Thank you for sharing your feedback. We're glad you enjoyed the size of your pitch and the variety of activities available on site. We want to clarify that there are no rats on the camping site. It is possible that what you saw were muskrats or other small wildlife around the lake. We hope to welcome you back soon and provide an even better experience! Best regards, Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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The camping pitch size and the shed and furniture / freezer . It’s a great space especially when it rains . It’s great for little kids and my 6 year old did not want to leave as there are so many activities
Hand washing facilities after using the toilet and toilet roll
Excellent … first class camping
Nothing
Thank you for your feedback. We are glad that you enjoyed your stay. We take note of your comment regarding hand washing. We hope to see you again soon.
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Staff were very friendly and helpful. Lots to do at the site and entertainemnt.
The Elson point kept getting blocked. Also the restaurant doesn't have a children's menu so had an adult size portion for a child and had to pay the adult price! The menu was also a bit limited. The recycling bins need to be labelled more clearly.
The pitch was very big. The fridge/freezer was a good size.
The pitch was a bit lumpy.
Dear Guest, Thank you very much for your detailed review. We are delighted that you had an excellent stay and that our services met your expectations. Regarding the restaurant: we offer portions suitable for all ages and try to adapt the menu to suit both young and old gourmets. We look forward to seeing you again soon! The Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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We loved the forest/lake side setting. The staff were fun, friendly and always very helpful and responsive. There were so many activities available day and night to keep everyone entertained. The pool was clean and good temperature. Our mobile was spotless.
Location of mobile (under trees) meant deck was a slippy when wet, minor problem and one that a quick hose/scrub will resolve.
Big cabin - lovely position on the site, had everything we needed for cooking and relaxing, really big spacious deck
Dear Guest, Thank you very much for your enthusiastic feedback! It's a real pleasure to know that our campsite, with its immaculate setting and dedicated team, contributed to making your weekend so enjoyable. You mentioned your mobile home under the trees: it's true that at Fierbois, we favor a natural atmosphere. This sometimes means having terraces under the trees, which can be slippery. Rest assured that our terraces are cleaned regularly. Your satisfaction is our greatest reward, and we will be delighted to welcome you back for more memorable adventures, whether peaceful or active! The Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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The parc had everything we wanted to have a wonderful, relaxing week with our 2 children (aged 15 & 10). The outdoor pool was clean and warm and provided lots of fun with slides. I loved that most of the activities provided were free and easy to attend. The lake and forest provided space and freedom in nature. Our chalet was situated within the trees, providing a private, quiet spot. We enjoyed the evening entertainment, watching a few bands while enjoying food and drink. I loved how relaxed and traditional the parc is, not overly commercial. Loved it!
We found the lifeguarding at the pool and lake to be sporadic, which made us a little nervous. Sometimes they were there, sometimes not. Often when there was a lifeguard they did not appear to be paying full attention. My husband (a qualified lifeguard himself) almost had to rescue a young child who was struggling in the deep end. There were some wobbly steps and handrails coming up from the lake past the indoor pool that could cause someone to fall.
Good space. Aircon was much needed! Clean and tidy. Shower was hot. Lovely terrace for outdoor eating and a litttle private garden.
Not ‘perfect’ (but that’s ok). A bit dated - some flooring had come up, doors on cupboards a bit wobbly etc. but didn’t affect experience. The towel rail in the main en-suite is in a really inconvenient position making it hard to access the toilet! The shower in the en-suite was a bit weak on water pressure (we used the main shower in the end)
Dear guest, Thank you for your detailed and thoughtful review. We are delighted to hear that you and your family had a relaxing and enjoyable stay with us, and that you appreciated the natural surroundings, clean facilities, and the peaceful atmosphere of the parc. It's great to know that the outdoor pool, entertainment, and the location of your chalet met your expectations. We are, however, very sorry to read about your concerns regarding the lifeguarding at the pool and lake. The safety of our guests is an absolute priority, and we take your feedback very seriously. Your comments have been shared with the relevant teams. While perfection is always our goal, we're grateful that these aspects did not significantly affect your overall experience. We truly hope to welcome you and your family back for another memorable stay. Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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Cleanliness, setting is beautiful.
Restaurant food not a good standard menu had little choice , needed to be open every day. Only a few activities offered for whole week
Very lovely surroundings, peaceful and very well maintained.
Need air conditioning, also an oven is needed plus electric kettle is essential, not everyone drinks coffee.
Dear customer, Thank you very much for your detailed feedback. We are delighted to hear that you enjoyed the peaceful surroundings and cleanliness of our site, which means a lot to us. We are sorry to hear that the restaurant and activities on offer did not quite meet your expectations. The restaurant is on a par with a campsite restaurant and offers simple brasserie dishes. We hope to welcome you back in the future under even better circumstances. The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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Location for cycling great, site well laid out, camp pitch was large and flat, facilities were new and clean. Entertainment good at night, pool was great and clean
A bit limited for eating in evening, pizzas or the restaurant which was a bit more formal.
Great position, large and flat.
Dear Guest, Thank you very much for your excellent review and recommendation of Castel Camping Parc de Fierbois! We are proud to welcome you to this exceptional natural setting in Indre-et-Loire, which, as you may have noticed, is ideal for cycling. Regarding dining options, our campsite offers a traditional restaurant serving brasserie-style dishes and a takeaway pizzeria, all in a warm and friendly atmosphere! We look forward to seeing you again soon for another vacation! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Great site everyone very helpful. Very clean and activities kept the kids amused. Would come back again
Great shaded pitch a must in the heat
Dear Guest, Thank you very much for your excellent review and recommendation of Castel Camping Parc de Fierbois! Your satisfaction is our greatest reward and motivates us to continue offering the best service at our 5-star campsite. We are proud to welcome you to this exceptional natural setting in Indre-et-Loire. We look forward to seeing you again soon for another unforgettable vacation! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Used as a stopover for continued travel South
Slightly easier access to the pitch we were given
In the forest, handy when it gets a bit warm, especially with a dog
Just the access
Dear Colin, Thank you for your feedback ! We’re happy you enjoyed your stopover at the Parc de Fierbois, right in the heart of Centre-Val de Loire. The forest setting is indeed ideal for a cool break : especially when travelling with a dog! We’ve noted your comment about access to your pitch and will keep working to improve comfort for all our guests. However, you noted yourself that you stayed just one night. The easier access are reserved for customer staying several nights. Safe travels and see you again on your way north ! The Castel Camping Parc de Fierbois team +33 2 47 65 43 35
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We liked everything about the site.
Could the shop stock gluten free bread?
Very good pitch, very well maintained.
No
Dear Guest, Thank you so much for this wonderful review! We are delighted that you had an excellent stay and that all our services met your expectations. We are very pleased to hear that you are satisfied with our bathrooms, services, activities, and the welcome from our team. We look forward to seeing you again soon! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Everythink
A bit better shop
Huge pitch. Faultless. The fridge/freezer was a god send
38c heat 😊
Dear Guest, Thank you so much for your kind review! We’re delighted that you enjoyed your stay at Castel Camping Parc de Fierbois, especially the large pitch and the added comfort of the fridge/freezer. As for the 38°C heat, we understand it can be intense : the entire region has been experiencing a heatwave. We hope our three aquatic areas (outdoor waterpark, heated indoor pool, and natural lake) offered some welcome refreshment. We hope to welcome you again soon, The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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