Castel Camping Parc de Fierbois
France, Indre-et-Loire, Sainte Catherine De Fierbois - Locate on map 731 customers reviews Information about the campsite
Detailed comments on the campsite
Review (731)
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Staff were very friendly and helpful. Lots to do at the site and entertainemnt.
The Elson point kept getting blocked. Also the restaurant doesn't have a children's menu so had an adult size portion for a child and had to pay the adult price! The menu was also a bit limited. The recycling bins need to be labelled more clearly.
The pitch was very big. The fridge/freezer was a good size.
The pitch was a bit lumpy.
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We loved the forest/lake side setting. The staff were fun, friendly and always very helpful and responsive. There were so many activities available day and night to keep everyone entertained. The pool was clean and good temperature. Our mobile was spotless.
Location of mobile (under trees) meant deck was a slippy when wet, minor problem and one that a quick hose/scrub will resolve.
Big cabin - lovely position on the site, had everything we needed for cooking and relaxing, really big spacious deck
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The parc had everything we wanted to have a wonderful, relaxing week with our 2 children (aged 15 & 10). The outdoor pool was clean and warm and provided lots of fun with slides. I loved that most of the activities provided were free and easy to attend. The lake and forest provided space and freedom in nature. Our chalet was situated within the trees, providing a private, quiet spot. We enjoyed the evening entertainment, watching a few bands while enjoying food and drink. I loved how relaxed and traditional the parc is, not overly commercial. Loved it!
We found the lifeguarding at the pool and lake to be sporadic, which made us a little nervous. Sometimes they were there, sometimes not. Often when there was a lifeguard they did not appear to be paying full attention. My husband (a qualified lifeguard himself) almost had to rescue a young child who was struggling in the deep end. There were some wobbly steps and handrails coming up from the lake past the indoor pool that could cause someone to fall.
Good space. Aircon was much needed! Clean and tidy. Shower was hot. Lovely terrace for outdoor eating and a litttle private garden.
Not ‘perfect’ (but that’s ok). A bit dated - some flooring had come up, doors on cupboards a bit wobbly etc. but didn’t affect experience. The towel rail in the main en-suite is in a really inconvenient position making it hard to access the toilet! The shower in the en-suite was a bit weak on water pressure (we used the main shower in the end)
Dear guest, Thank you for your detailed and thoughtful review. We are delighted to hear that you and your family had a relaxing and enjoyable stay with us, and that you appreciated the natural surroundings, clean facilities, and the peaceful atmosphere of the parc. It's great to know that the outdoor pool, entertainment, and the location of your chalet met your expectations. We are, however, very sorry to read about your concerns regarding the lifeguarding at the pool and lake. The safety of our guests is an absolute priority, and we take your feedback very seriously. Your comments have been shared with the relevant teams. While perfection is always our goal, we're grateful that these aspects did not significantly affect your overall experience. We truly hope to welcome you and your family back for another memorable stay. Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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Cleanliness, setting is beautiful.
Restaurant food not a good standard menu had little choice , needed to be open every day. Only a few activities offered for whole week
Very lovely surroundings, peaceful and very well maintained.
Need air conditioning, also an oven is needed plus electric kettle is essential, not everyone drinks coffee.
Dear customer, Thank you very much for your detailed feedback. We are delighted to hear that you enjoyed the peaceful surroundings and cleanliness of our site, which means a lot to us. We are sorry to hear that the restaurant and activities on offer did not quite meet your expectations. The restaurant is on a par with a campsite restaurant and offers simple brasserie dishes. We hope to welcome you back in the future under even better circumstances. The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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Location for cycling great, site well laid out, camp pitch was large and flat, facilities were new and clean. Entertainment good at night, pool was great and clean
A bit limited for eating in evening, pizzas or the restaurant which was a bit more formal.
Great position, large and flat.
Dear Guest, Thank you very much for your excellent review and recommendation of Castel Camping Parc de Fierbois! We are proud to welcome you to this exceptional natural setting in Indre-et-Loire, which, as you may have noticed, is ideal for cycling. Regarding dining options, our campsite offers a traditional restaurant serving brasserie-style dishes and a takeaway pizzeria, all in a warm and friendly atmosphere! We look forward to seeing you again soon for another vacation! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Great site everyone very helpful. Very clean and activities kept the kids amused. Would come back again
Great shaded pitch a must in the heat
Dear Guest, Thank you very much for your excellent review and recommendation of Castel Camping Parc de Fierbois! Your satisfaction is our greatest reward and motivates us to continue offering the best service at our 5-star campsite. We are proud to welcome you to this exceptional natural setting in Indre-et-Loire. We look forward to seeing you again soon for another unforgettable vacation! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Used as a stopover for continued travel South
Slightly easier access to the pitch we were given
In the forest, handy when it gets a bit warm, especially with a dog
Just the access
Dear Colin, Thank you for your feedback ! We’re happy you enjoyed your stopover at the Parc de Fierbois, right in the heart of Centre-Val de Loire. The forest setting is indeed ideal for a cool break : especially when travelling with a dog! We’ve noted your comment about access to your pitch and will keep working to improve comfort for all our guests. However, you noted yourself that you stayed just one night. The easier access are reserved for customer staying several nights. Safe travels and see you again on your way north ! The Castel Camping Parc de Fierbois team +33 2 47 65 43 35
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We liked everything about the site.
Could the shop stock gluten free bread?
Very good pitch, very well maintained.
No
Dear Guest, Thank you so much for this wonderful review! We are delighted that you had an excellent stay and that all our services met your expectations. We are very pleased to hear that you are satisfied with our bathrooms, services, activities, and the welcome from our team. We look forward to seeing you again soon! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Everythink
A bit better shop
Huge pitch. Faultless. The fridge/freezer was a god send
38c heat 😊
Dear Guest, Thank you so much for your kind review! We’re delighted that you enjoyed your stay at Castel Camping Parc de Fierbois, especially the large pitch and the added comfort of the fridge/freezer. As for the 38°C heat, we understand it can be intense : the entire region has been experiencing a heatwave. We hope our three aquatic areas (outdoor waterpark, heated indoor pool, and natural lake) offered some welcome refreshment. We hope to welcome you again soon, The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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The pool, size of the pitches we stayed in our motorhome. The lodges were really well designed (our daughter, her husband and children were also on the site. The wash and toilet facilities are probably the best I've ever seen on a campsite.
The rubbish and recycling bins were in a very inconvenient place for such a large site. The restaurant was closed for most of our visit
Very large level pitch. Great having the water on the pitch.
There was no shade at all
Dear guest, Thank you for sharing your lovely feedback! We’re delighted that you and your family enjoyed your stay in the peaceful Centre-Val de Loire. It’s great to hear that the pitch layout, facilities and lodge design all met your expectations : especially your kind words about our sanitary blocks. We’ve noted your suggestions about the bin location, and restaurant opening : thank you, they help us improve where we can. We hope to welcome you back again soon! The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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The campsite has many facilities even though we weren't able to fully utilise them during our stay. The sanitary facilities are modern and clean, and there are some lovely walks through the trees and around the lake. It is close to many of the Loire's attractions and we were able to visit both Futuroscope and a Chateau during our stay. The food in the restaurant was nice.
Our stay was spoilt by having camping equipment stolen from our pitch whilst we were out shopping, which has never happened to us previously over many camping trips to France. It was also surprising given how quiet the campsite was. Whilst this is not a direct reflection on the campsite itself, it may give an indication of the type of people who frequent it.
Our pitch was spacious, level and not muddy despite the rain during our stay. The individual toilet block was nice, along with the BBQ and water services available directly on the pitch. We also had the benefit of a Wifi extender on the pich which I'm unsure is a feature of the pitch or we were just lucky
The individual toilet block, whilst useful is poorly designed and in need of updating. The shower caused the entire floor to be drenched and the wooden decking outside was broken and tremendously slippery in the wet.
Dear David, Thank you very much for taking the time to share such a detailed review of your stay in our campsite. We're delighted that you appreciated the natural setting, the modern sanitary facilities, and the proximity to sites like Futuroscope and the Châteaux of the Loire Valley. We're also glad to hear that your spacious pitch and amenities contributed to a pleasant stay. We are truly sorry to hear about the theft you experienced. While this type of incident remains rare and isolated in our campsite, we understand how unsettling it must have been. Please rest assured this does not reflect the general atmosphere or the behavior of our guests, and we continue to encourage vigilance while maintaining a safe and welcoming environment. We hope to have the opportunity to welcome you again under better circumstances. The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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Lots to do, nice location, great shop. Staff worked hard and easy to communicate with. Great for families. Little bit out of the way for a short trip into town, but easy roads and local shops etc.
Restaurant couldn't cope with large groups of people, takeaway was shut. Toilet blocks nearby to pitches closed, others were broken/showers cold etc. Early season visit not recommended as lots of campsite issues not been fixed prior to opening. Take a long time to refund a deposit. Everything comes with an unnecessary charge - get charged to park near chalet/pitch additional cost!
Came with everything needed. Simple, but everything worked. Great location on the site away form the noisy parts. Lots of space around them for children to play safely.
Beds were not the best, and blankets/pillows (at extra cost of course) were thin. Electric was an extension lead which made lighting tricky in the sleeping areas (not a big issue). Nearby toilet block closed - not helpful for young children.
Cher client, Merci pour votre avis détaillé sur votre séjour au Castel Parc de Fierbois. Nous sommes ravis que vous ayez apprécié la multitude d'activités, notre belle localisation, la qualité de notre supérette, et le dévouement de notre personnel. Nous avons bien pris note de vos remarques concernant le restaurant et le service de plats à emporter. Nous sommes désolés d'apprendre que nos services de restauration n'ont pas répondu à vos attentes, notamment en début de saison. En tout début de saison, nos équipes sont encore en cours d'apprentissage des process et nos saisonniers ne sont pas tous présents. Pour cette raison, en cas de forte affluence, il est possible de rencontrer certains désagréments. Nous mettons tout en œuvre pour que l'ensemble de nos infrastructures soit opérationnel dès l'ouverture et nous regrettons que votre visite en début de saison ait été impactée par ces ajustements. Nous espérons que malgré ces points, vous garderez un bon souvenir de votre séjour et que nous aurons le plaisir de vous accueillir de nouveau au Castel Parc de Fierbois pour des vacances en Val de Loire encore plus agréables. L'équipe du Castel Camping Parc de Fierbois 02 47 65 43 35
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Good location, good ameneties, well stocked shop, excellent shower block which was very clean. Lovely walk around the lake, fun mini golf and boules.
Takeaway Pizza was not yet open, it was a shame the restaurant couldn't provide this. The showers were very variable in temperature. The indoor pool could be opened earlier just for lane swimmers.
Very large flat pitch, Easy access to water and electricity.
The noise from the entertainment was intrusive
Dear Guest, Thank you for your detailed review of Castel Parc de Fierbois. We're delighted to hear that you enjoyed the walk around the lake, the mini-golf, and the pétanque. We're also pleased that your large, flat pitch, with easy access to water and electricity, met your expectations. We have taken note of your comments. We understand your disappointment regarding the pizzeria, which is not yet open. However, some services only open in July and August, as mentioned on our website. Regarding noise from entertainment, we strive to find a balance so that everyone can enjoy their stay in Touraine. We hope to see you again soon at Castel Parc de Fierbois for another vacation in the Loire Valley! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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We went as part of a large classic car group. Our group organiser liaised with Christine the owner of the Parc and everything went very well. We had large gatherings each evening and were able to put a large tent up to accomodate us all for each event. One evening we had a quiz night which we were allowed to hold on the large verandah outside the restaurant. Another evening we had a pre arranged meal for over 100 of us organised by the restaurant staff. The meal was delicious and the staff so friendly and professional.
We had everything we needed in our chalet. Dishwasher and air con were much appreciated. We were next to the tree houses on the edge of the woods and it was beautifully quiet.
Dear customer, Thank you very much for this wonderful review! We are delighted that you had an excellent stay and that all our services met your expectations. We look forward to seeing you again soon! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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It was OK, but disappointing that they could not offer a function room for our Club's events
It seemed a bit mean for there to be no kettle or scissors in this class of accommodation. Given the quality of the barbeque (which came with no tools), its daily hire charge seemed excessive. The opening hours of reception, shop etc were not customer friendly.
Clean and comfortable.
The fusebox made a repetitive clonking noise when on heavy load
Dear Guest, Thank you for taking the time to share your experience. Regarding the request for a room for your Classic Car Club, it was not made in advance, and during peak season, our teams unfortunately cannot guarantee the privatization of a room at the last minute. For minor inconveniences encountered in the accommodation, such as the lack of a kettle or scissors, or for any technical issues, please do not hesitate to contact Reception, who will be happy to help you and provide solutions quickly. We look forward to welcoming you again and making your next stay even more enjoyable. The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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The park was very tidy and all the staff helpful.
The waste recycling area near the gate was confusing about what went where. Maybe try to allocate areas for each type of waste and clearly signpost them. There was a lot of mixing of types of waste.
There were only 2 of us. The living area would have been big enough for 2 adults plus a few children. It was all very clean and tidy when we arrived.
The double bedroom was very tight around the bed. A standard size double bed would have been better than the bigger one which was there. The TV having to be rebooted regularly was annoying.
Dear Guest, Thank you for your excellent review of your week at Castel Camping Parc de Fierbois! We are delighted that you appreciated the cleanliness of our park, the helpfulness of our team, and your spacious and immaculate accommodation upon your arrival. Regarding waste sorting, the recycling area near the entrance is managed by the municipality and the community of municipalities; unfortunately, we cannot intervene in their organization. Regarding the bedrooms, our mobile homes meet industry standards, and we have chosen queen-size beds to enhance our guests' comfort. We hope to welcome you again to our 5-star campsite in Indre-et-Loire! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Friendly staff good amenities
Water availability
Drainage point not working blocked up with black bags
Dear Guest, Thank you for your positive review of Castel Camping Parc de Fierbois! Regarding the blocked waste disposal point, we encourage you to report this type of issue directly to our Reception, which is trained to intervene quickly and resolve the situation. We look forward to seeing you again soon! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Big site with different areas to explore
Site vehicles noisy passing our accommodation regularly
Decking where we ate all our meals
Narrow space round double bed; no grill or oven or kettle; no loungers. No lids on saucepans.
Dear Guest, Thank you for your review of your Morris Minors group stay at Castel Camping Parc de Fierbois. We are delighted that you appreciated the size of our campsite and its diverse areas. Regarding any missing equipment (grill, oven, kettle, deckchairs, lids), please do not hesitate to contact our reception, who will be happy to assist you. Our accommodations meet industry standards, with queen-size beds for your comfort. We have noted your comment regarding the service vehicles. However, these vehicles are useful for maintaining the campsite areas and ensuring everyone can enjoy their vacation in a clean area. We hope to welcome you again to our 5-star campsite in Indre-et-Loire! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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Most of the staff were friendly, nice layout of the site and plenty of facilities. Well stocked shop. When the bar was open (only weekends) it was very pleasant.
Lots of things needed attention. Dangerous handrails near lake/pool. Insecure doors on mobile home, broken blind, broken door catch, nettles on entry, Restaurant understaffed for a large group. Food wasn't good. The staff that were working were brilliant, doing their best.
No idea, we didn't get this mobile home
Had a 6 person, 1 bathroom mobile home which was supposed to be the same value, overall maybe, but not in cost per person. Lots of minor faults, reported so as not to be charged, but none fixed during our stay. Offered a discount but nothing received.
Dear Karen, Thank you for your detailed feedback and for highlighting the positive aspects of your stay : especially the layout, facilities, and our friendly team. We are sincerely sorry to hear that your experience did not meet expectations, particularly regarding the mobile home and some maintenance issues. Unfortunately, we could not find any record of your complaint in our system. If you made your reservation directly with Castel Camping Parc de Fierbois, please feel free to contact us at contact@fierbois.com so we can look into this further. If your booking was made via Homair or Eurocamp, we kindly invite you to reach out to them at lr05@ecg.comp. We truly hope to regain your trust during a future stay, Best regards, The team at Castel Camping Parc de Fierbois +33 2 47 65 43 35
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We stayed for a week as part of a much larger group and were impressed by the site. The staff were very friendly, polite and always available. The location was lovely, being by the lake was a bonus and being able to walk around it was nice. The outdoor pool area was clean, modern and easy to access from all the types of accommodation. The indoor pool was small but clean and a real bonus when the weather was cooler. We enjoyed mini golf and the on-site shop had an excellent range of produce at reasonable prices. We loved our daily croissant from the shop for breakfast -delicious!
The only thing to improve would be when we arrived we were given our keys and found the static home hadn’t been cleaned - it had the previous occupants’ rubbish and bedding in, plus it was visibly dirty. We had arrived a couple of hours early and would happily have waited in the bar until 4pm if they had asked. We think the man who checked us in didn’t realise. Once reported, the staff quickly came to clean it so the problem was promptly resolved.
Main bedroom spacious, plenty of space outside.
Needs another mirror (only one is in the bathroom), a kettle and a bbq!
Dear Guest, Thank you for your excellent review of Castel Camping Parc de Fierbois! We are delighted that you enjoyed your stay: the welcome from our team, our magnificent lake and its walks, our heated indoor and outdoor pools, the mini-golf course, our mini-market with its delicious daily croissants, and your spacious accommodations. We sincerely apologize for the incident upon your arrival. At the beginning of the season, our reception staff is still finalizing their procedures, and our employee was not vigilant enough during your check-in. We look forward to welcoming you back to our 5-star campsite in Indre-et-Loire! The Castel Camping Parc de Fierbois Team 02 47 65 43 35
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